+27 (11) 706 3671

Customer Care: Mon - Sat 07h30 to 15h30

FREQUENTLY ASKED QUESTIONS

  

General

  1. When is the market open? 
    Every Thursday and Saturday and selected public holidays, 9am to 3pm
     
  2. On which public holidays is the market open?
    Freedom Day - Thursday 27 April 2017
    Youth Day - Friday 16 June 2017
    Women's Day -Wednesday 09 August 2017
    Heritage Day - Monday 25 September 2017
    Day of Reconciliation - Saturday 16 December 2017
  3. When are the Moonlight Markets?
    Tuesday 21 & 28 November and 05, 12 and 19 December 2017 from 5pm to 9pm
     
  4. Where is the Bryanston Organic & Natural Market?
    The market is situated within the grounds of the Michael Mount Waldorf School on Culross Road (off Main Road) Bryanston. The address “40 Culross Road Bryanston” may be used to locate the market on GPS.
     
  5. What happens if it rains on market days?
    It is the policy of the market to be open on market days irrespective of weather conditions. The majority of our stalls are under cover. The possibility always exists that the rain will lift and the sun will come out, resulting in a good market day. The market will only be closed once it is evident that there are no longer customers in the market because of persistent rain.
     
  6. Are dogs allowed in the market?
    Dogs are allowed in the market on a leash and under the control of their owners. Should the dog in any way damage any of the stallholders products in the market, the owner of the dog will be held liable for the costs involved for replacing or restoring the products. Should the dog relieve itself in the market, the responsibility rests with the owner to remove, and dispose of the deposit.
     
  7. How does the payment system work in the market?
    The market operates a centralized cashier system. Each stallholder provides you with an invoice for your purchases, and after completing your shopping, you proceed to one of the cashiers based throughout the market to make your payment.  Cash, Snapscan, credit and debit cards are accepted as payment.   A stamped copy of each of your invoices is returned to you, which you then present to the stallholder concerned to collect your purchases. Some of the food stallholders are authorized to accept cash directly from customers, and where this is applicable, a sign is displayed in the stall confirming this arrangement with market management. Alternatively, if you wish to pay by credit or debit card at these cash stalls, you will be given an invoice by these stallholders to be processed in the usual manner. 
     
  8. Are credit and debit cards accepted in the market?
    Yes, all credit and debit cards are accepted for payment, as well as Snapscan.  There is no ATM at the market for drawing cash against your credit or debit card.
     
  9. Are stallholders allowed to accept cash directly from customers?
    Certain stallholders are authorised by market management to collect cash directly from customers.   These stallholders have signs in their stalls stating that they are authorised to accept cash.   This has been allowed to stallholders who have high volumes of small monetary transactions for the convenience of their customers.
     
  10. Why does the market operate a central cashier system?
    Bryanston Organic & Natural Market is a registered trust established by the Michael Mount Waldorf School to raise funds on their behalf. All proceeds from the market go to the school for capital development and the promotion of the international system of Waldorf education. 
     
  11. How do I get more information on the Bryanston Organic & Natural Market?
    Browse the rest of our website or send us an email from our “contact us” page

Products

  1. What is the market looking for when selecting products?
    Bryanston Organic & Natural Market seeks quality self crafted products made from organic and natural ingredients and materials.   Consideration is given to the growing, processing and manufacture of the products as well as the packaging used. Mass produced goods made of plastic or synthetic materials are not accepted for sale in the market.
  2. How are products selected?
    All applications from prospective stallholders are submitted to the Product Selection Committee for consideration.  If the products meet the criteria of the product selection committee, the applicant is invited to present their products to the committee for further discussion.
  3. What type of products are accepted for consideration?
    • Crops grown organically without the use of chemical fertilizers and pesticides ​
    • Animal products derived from free range and grass fed stock reared without the use of hormones or prophylactic antibiotics
    • Deli foods that are self produced using organic or natural ingredients
    • Self crafted products including jewellery, clothing, accessories, décor, homeware, ceramics, pottery, art, photography, sculpture, curios, collectables, crafts in wood, leather, glass, paper, metal, children’s toys & activities, health & wellness products
    • While the focus of the market is on self crafted products, the Product Selection Committee may consider resold crafts and foodstuffs, depending on the relationship between the producer and the reseller, materials and ingredients used and the methods of production.

Stall Application

  1. How do I apply for a stall at the Bryanston Organic Market?
    Go to the apply for a stall page on this website, complete and submit the form. Your application will be presented to our Product Selection Committee for consideration. If they are interested in your products, you will be invited to present your products to the committee for further discussion. All products are selected against product selection criteria based on their content, production methods and source.
     
  2. What does it cost to have a stall at the Bryanston Organic & Natural Market?
    The market does not charge a flat rental fee for the space occupied, but a commission on sales at a rate of 15% commission plus 14% VAT on the commission, with a minimum sales levy of R150.00 per market day.   Additionally, there is a R25.00 administration fee per market day for the central cashier system operated at the market. If electrical equipment or appliances are used as part of the product offering, an additional 0.5% commission is charged on sales for the cost of electricity.
     
  3. Does the Bryanston Organic & Natural Market allow casual traders?
    No, the market does not accept casual traders. Only products that have been approved and accepted by our Product Selection Committee are sold in the market. Once products have been approved and accepted, and subject to space availability, in the market, a three month temporary contract is entered into, after which an annual trading agreement may be put in place dependent on performance, alignment to market ethos, and customer response to products.

Sustainability

  1. What do you mean by organic agriculture?
    Organic Agriculture is a production system that sustains the health of the earth’s soil, ecosystems and people. It relies on ecological processes, biodiversity and cycles adapted to local conditions, rather than the use of inputs with adverse effects. Organic agriculture combines tradition, innovation and science to benefit the shared environment and promotes fair relationships and a good quality of life for all. This definition is sourced from IFOAM - Organics International www.ifoam.bio

     
  2. What do you mean by “certified organic”? 
    A “Certified Organic” product bears the mark of an organic certifier. This means that the production system and practices of the supplier have been assessed by an independent third party organic certifier as compliant with their organic production standards, and granted organic certification. There are currently no South African organic certifiers, but there are several international certifiers in the country.
     
  3. What do you mean by Participatory Guarantee Systems (PGS)? 
    PGS were developed by IFOAM - Organics International to support and enable emerging and micro producers to gain access to local markets.   These farmers and producers find the cost of certification by an independent third party certifier beyond their means of their operation.

    Participatory Guarantee Systems, just like third-party certification systems, aim to provide a credible guarantee for consumers seeking organic produce. The difference is in approach: the assessment includes participation of farmers, consumers and other stakeholders in the verification process, a sharing of skills and knowledge and ultimately on going community monitoring.

    Costs of participation are low, but a high degree of dedication is required from stakeholders who volunteer their time in support of the PGS.  Bryanston Market PGS is a well established PGS, committed to ensuring that the integrity and quality of the food supplied in the market is maintained.  PGS signage is displayed at stalls within the market that are part of the Bryanston Market PGS.
     
  4. How do I find out about organic methods of farming?
    Go to links for organisations that specialise in organic farming
     
  5. Why are there no cut flowers for sale in the market?
    Substantial amounts of chemical fertilizers and pesticides are used in the commercial growing of flowers as well as vast amounts of water.
     
  6. What is the market's position on GMO?
    The Bryanston Organic & Natural Market supports the “precautionary principle” in relation to genetic engineering in agriculture. Until the effects of genetically modified organisms on the health of the environment, animals and humans and the economic risks for organic farmers, particularly smallholder farmers, have been established, they should not be introduced into the world.
    The Bryanston Organic & Natural Market will not knowingly allow GMO products to be sold in the market and is committed to being informed on the subject of genetic engineering.
    We expect our stallholders to interrogate the ingredients and raw materials used in their products and to inform themselves of the potential threat of GMO contamination in these ingredients and raw materials.We will support our farmers and stallholders in identifying GMO free inputs, including seeds and ingredients, and updating them on new information on GMO products worldwide. 
     
  7. What is the Textile Pledge about? 
    More than 30 textile stallholders participate in our textile forum activities.   The purpose of the forum is to create a shared vision of using only sustainable raw materials sourced from reputable suppliers, and to support locally based CMT (cut, make and trim) processes that create jobs, transfer of skills, fair trade and social upliftment.  Textile stallholders pledge to uphold this vision, to be open and transparent with their customers and to choose the best possible alternatives at all times.