DELIVERY / COLLECTION SCHEDULE AND ORDER-TIME



Delivery or Collection

During the checkout process, you can select if you want to have your order delivered to a designated delivery address or if you would like to collect your order from the Market. See our delivery and collection schedule for more information.

Delivery Schedule

Delivery times are centred around our market days held on Thursdays and Saturdays.

Online order received by the MarketDropped off by our suppliersDespatched to the courier serviceDelivery via courier service
Between Wednesday 12 noon and Friday 12 noonNext Saturday market dayFollowing MondayMain centre:
1-3 working days
Regional and remote areas:
2-5 working days
Between Friday 12 noon and Wednesday 12 noonNext Thursday market daySame day

All online orders received by the Market from Wednesday 12 noon to Friday 12 noon will be dropped off by our suppliers on the next Saturday market day and despatched to the courier service on the following Monday.

All online orders received by the Market from Friday 12 noon to Wednesday 12 noon will be dropped off by our suppliers on the next Thursday market day and despatched to the courier service on the same day.

Depending on the area the courier service takes one to five working days to deliver your ordered products to you.


Collection Schedule

Orders can be collected from the Market Office Mondays to Saturdays from 8am to 3:00pm. The Market will notify you once the order has been dropped off by the supplier(s) at the Market and is ready for collection.

 

Online order received by the Market Dropped off by our suppliers Notification for collection Collection days
Between Wednesday 12 noon and Friday 12 noon Next Saturday market day Within one working day Mondays to Saturdays
8am to 3:00pm
Between Friday 12 noon and Wednesday 12 noon Next Thursday market day

All online orders received by the Market from Wednesday 12 noon to Friday 12 noon will be dropped off by our suppliers on the next Saturday market day. The Market will prepare your order for collection and notify you within one working day.

All online orders received by the Market from Friday 12 noon to Wednesday 12 noon will be dropped off by our suppliers on the next Thursday market day. The Market will prepare your order for collection and notify you within one working day.

Products on order

If your purchased product is a product on order meaning that it will be hand-made personally for you, you need to add the manufacturing time to the delivery/collection lead-time. You will find the manufacturing time in the detailed product view saying: "Hand-made in ... days."

If your order consists of products that are available immediately as well as products on order

Selecting Delivery during the checkout process

If your order consists of products that are in stock and available immediately and products that are on order and need a certain amount of time to be hand-made personally for you, we will wait until we have received all ordered products from our online suppliers before we send them to you.

In such a case, if you want to avoid a longer waiting period for the products that are available immediately, we recommend that you create and send separate orders, and be aware that each order will include a separate courier fee. For instance, you send one order containing the products in stock and available immediately, and another order for the product that will be hand-made for you and needs a certain amount of time to be ready for delivery.

Selecting Collection from the Market during the checkout process:

If your order consists of products that are in stock and available immediately and products that are on order and need a certain amount of time to be hand-made personally for you, the Market will contact you to discuss your preference of waiting for all products to be delivered and then collecting the entire order, or making two collections as the products become available for collection.

Delivery outside of South Africa

Currently, we do not offer delivery outside of South Africa in our checkout process, however we are happy to quote you on an individual basis. Please contact us directly via email to onlineshop@bryanstonorganicmarket.co.za and let us know which products you would like to purchase and we will quote you a delivery fee.